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These are the answers to frequently asked questions. If you cannot find an answer to your question, please contact us.

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Are you receiving medical care? Care providers sometimes want to share your medical data with each other. For example, your GP provides data to your pharmacy. This is only allowed with your consent. 

Through MijnMitz, you decide who is allowed to share what medical data with whom. MijnMitz lists all your consent settings in one place.

Stichting GVvZ (foundation for shared healthcare communication facilities) is responsible for Mitz. They asked VZVZ (association of care providers for healthcare communication) to create Mitz. They work on behalf of all hospitals, GPs and other care providers in the Netherlands.

The use of MijnMitz is entirely free.

No, the use of MijnMitz is not mandatory.

However, it is convenient for you to use MijnMitz. You can select your consent settings now and update them later—you are in control of what happens to your medical data.

Are you receiving medical care? Care providers have medical data about you in their records. To provide you with the right care, they may sometimes need to share your medical data with other care providers. For example, the hospital may need your medical data from your GP for information about allergies you may have or medication you are taking.

By law, care providers usually need your consent to share your medical data  with other care providers.

If you have given consent, when you visit a doctor at another hospital, they can retrieve your data from your previous hospital electronically if it is necessary for your treatment.   

No, not always. In some cases, your care provider may decide to refer you to someone else. For example, your GP may refer you to the hospital. You are aware that your GP is referring you, so they can assume that you are okay with them sharing your information with the hospital. They will only share the medical data necessary for your treatment.

If you do not select consent settings in MijnMitz, your care providers, such as your GP and pharmacy, do not know your wishes and are not allowed to share your medical data with each other.

Yes, children and adolescents can also register their consent settings in MijnMitz.

If you are under 16, a parent or guardian must confirm your consent settings in MijnMitz. This is required by law. If you are 16 or older, parental confirmation is not necessary.

By law, anyone under 16 must have their consent settings confirmed by a parent or guardian. 

If you set in MijnMitz that your medical data is allowed to be shared, your consent settings apply to all systems used by the relevant care providers for that purpose. One such system is the National Exchange Point (Landelijk Schakelpunt); VZVZ is the data controller for this system.

You do not need to consent to each system separately.

 

The consent you gave your GP will remain valid, but you will now be able to see and update it in MijnMitz. 

No, MijnMitz does not contain any medical data, only your consent settings for care providers. This could be consent for your GP to share your medical data with your pharmacy, for example.

No, that is not allowed.

Consent given in MijnMitz only concerns sharing medical data with other care providers treating you, such as your pharmacy.

Your care provider may not share the information with anyone else, including your employer, company doctor or insurer.

If you have given consent in MijnMitz, your care providers are allowed to share your medical data with other care providers. For example, your GP can then share data with your pharmacy. They are only allowed to share your data with care providers who are treating you. Your consent also applies to new care providers who will be treating you.

If you have not given consent, your care providers are not allowed to share your medical data with anyone.

If you have given consent in MijnMitz, your care providers are only allowed to share the medical data necessary for your treatment.

The specific data varies per situation and care provider. For example, a pharmacy may want to know what medication you are taking, while a hospital may also want to see the results of a blood test.

Care providers have agreements about what they are allowed to share in what situation. These agreements are part of their profession. One agreement, for example, is that in an emergency, only a summary of the data your GP has is needed, and older data does not need to be included.

To find out exactly what data each care provider shares, please contact the relevant care provider directly.

To find out what agreements care providers have made regarding national exchanges, visit Nictiz's website Home, click on ‘standaarden’ and then on ‘informatiestandaarden’ for general explanations of the standards. You can also find what data is exchanged per sector. For example, for GPs, there is the ‘GP Locum’ guideline, and pharmacies have the ‘Guideline for Transferring Medication Data in the Chain’.

Click on [Sign in to MijnMitz]. Follow the steps to sign in with DigiD.

If you are signing in to MijnMitz for the first time, a brief explanation will be provided. After that, you will need to do the following before you can use MijnMitz:

  • Enter your name and email address and whether you are over 16 years old
  • You will immediately receive an email with a link to confirm your email address
  • Click on the link
  • You can now use MijnMitz

You need an email address to use MijnMitz.

The consent settings registered in MijnMitz are important personal data. If something changes that affects your consent settings, we need to be able to contact you.

We will never send you an email without good reason. In MijnMitz, you can choose what notification emails you want to receive.

We need to know whether you are under or over 16 years old. If you are under 16, your parents or guardian must confirm your consent settings. This is mandated by law.

In some cases, we already know your age when you sign in for the first time. That happens when a care provider treating you, such as your GP or pharmacy, starts using Mitz.  In that case, your date of birth is already known to us. You will no longer be able to make changes to the age setting.

You can update your consent settings in MijnMitz as follows: 

  • Visit MijnMitz.nl/en
  • Sign in with DigiD
  • Navigate to [Home]
  • Click [Update consent settings]
     

You will have three options to choose from.

  • All your care providers
    This sets all consent settings to ‘Yes’. With this option, you authorise all your care providers, such as your GP.
  • Certain care providers
    Allows you to authorise certain groups of care providers or each care provider individually.
  • No care providers
    This sets all consent settings to ‘No’. With this option, you do not consent to any care provider sharing your data.
     

Select your new preference and click [Save] to save your new consent settings.

Your new consent settings take effect immediately, and you can change them again whenever you want.

If a care provider, such as your GP, is not listed in MijnMitz, they do not yet use Mitz.

If your care provider starts using Mitz, we can notify you by email. You can arrange this in your consent settings:

  •       Navigate to [Menu]
  •      Click [Notification settings]
  •      Check the box next to [Notify me]
  •      Click [Save]

You cannot add a care provider yourself. However, you can already select a consent settings in MijnMitz. Once your care provider starts using Mitz, they will check your consent settings in Mitz.

If any of your care providers use Mitz, they will automatically be listed under ‘Your care providers’.

This may be due to the following:

  • You have previously updated consent settings with a care provider, such as your GP or pharmacy, and they have entered your consent settings in MijnMitz on your behalf.
  • A care provider, such as the out-of-hours GP service, has asked for consent and immediately updated your consent settings in MijnMitz. This is only possible at your request.
     

In MijnMitz, under [Notifications] you can see a log of all activity in MijnMitz. You can also see any activity from the period before you started using MijnMitz.

No, that is not registered in MijnMitz.

When a care provider requests your data, your consent settings are checked in Mitz. Consent checks are logged in Mitz.

If you want to know whether the data was exchanged after the check, you will need to contact your care provider. If you want to know if your GP or pharmacy has shared data, visit Volgjezorg.nl/en.

You can delete your MijnMitz account yourself. In that case, Mitz will delete your data and your consent settings.

You can delete your MijnMitz account as follows:

  •        Navigate to MijnMitz
  •       Sign in with DigiD
  •       Navigate to [Menu]
  •       Click [My data]
  •       Click [I want to delete my data]
  •       Enter your email address if you want to receive a confirmation when we have deleted your account
  •       The system will ask: ‘Are you sure?’
  •       Click [Delete my data]
  •       We have now deleted your MijnMitz account

If you no longer agree with the terms of service, you can delete your MijnMitz account by signing in to MijnMitz and deleting your data there.

If you delete your MijnMitz account, your personal data and consent settings will also be deleted.

This means that no care provider is allowed to share your medical data with other care providers.

You don’t need to install an app. You can easily access MijnMitz.nl/en on your phone using Chrome, Safari, Edge or another web browser. You can also access the website using a computer or tablet.

For children under 16, consent settings must be confirmed by an adult. Mitz uses a pairing code for this purpose. The pairing code is displayed when the child updates their consent settings in MijnMitz. As a parent or guardian, you can use the pairing code to review the child's desired consent settings in your own MijnMitz account. Click [Menu] and then [Review child’s consent settings]. You can enter the pairing code here.

You can create a MijnMitz account for a child by signing in with the child's DigiD. Take care not to accidentally use your own DigiD to create the account.

The ‘Pharmacies’ group includes the following care providers:

  • Pharmacy
  • Public pharmacy
  • Independent hospital pharmacy

The ‘Hospitals, specialist clinics and ambulance care’ group includes the following care providers:

•    Abortion clinic
•    General hospital
•    Asthma centre
•    Audiology centre
•    Circumcision centre
•    Blood bank
•    Burn centre
•    Cardiology centre
•    Centre for eating disorders
•    Centre for orthopaedics and movement
•    Dermatology centre
•    Dialysis centre
•    Epilepsy clinic
•    Aesthetic medical centre
•    Phlebology centre
•    Forensic centre
•    Birth centre
•    Hand centre and wrist centre
•    IVF clinic
•    Youth care
•    Oncology centre
•    Eye clinic
•    Pain centre
•    Outpatient clinic (as part of a hospital)
•    Psycho-oncology centre
•    Radiotherapy centre
•    Regional ambulance facilities
•    Rehabilitation centre
•    Specialist centre
•    Sports medicine centre
•    Transplant organisation
•    Thrombosis service
•    University medical centre
•    Midwife practice
•    Independent treatment centre
•    Hospital

The ‘Nursing care’ group includes the following care providers:

  • Hospice
  • Institution for people with auditory impairments
  • Institution for people with physical disabilities
  • Institution for people with intellectual and developmental disabilities
  • Institution for people with visual impairments
  • Maternity care
  • Home care
  • Nursing home
  • Nursing home and care home
  • Nursing daycare
  • Intellectual and developmental disabilities services
  • Care home
  • Residential facility for people with physical disabilities
  • Residential facility for people with intellectual and developmental disabilities
  • Residential facility for people with visual impairments
  • Care for people with disabilities

The ‘Laboratories and diagnostic centres’ group includes the following care providers:

  • Medical imaging
  • Diagnostic centre
  • Ultrasound centre
  • Laboratory

The ‘Mental healthcare’ group includes the following care providers:

  • Mental healthcare (GGZ)
  • Psychiatry practice
  • Psychology and psychotherapy practice
  • University psychiatric clinic/general hospital psychiatric ward

The ‘Other care (dentists, paramedics, youth healthcare)’ group includes the following care providers:

  • Population-based cancer screening
  • Centre for specialised dentistry
  • Complementary care
  • Dietetic practice
  • Occupational therapy practice
  • Physical therapy practice
  • Municipal health service
  • Skin therapy practice
  • Youth healthcare
  • Speech therapy practice
  • Oral hygiene practice
  • Remedial therapy practice
  • Optometry practice
  • Orthodontic practice
  • Orthoptist practice
  • Foot health practice
  • Podology practice
  • Podiatry practice
  • Preventive healthcare
  • Dental practice
  • Prosthodontic practice
  • Addiction care
  • Care group

The ‘GPs and out-of-hours GP services’ group includes the following care providers:

  • GP practice
  • Out-of-hours GP service
  • GP practice
  • GP practice with an in-house pharmacy

A care provider is an organisation that helps you with your health, such as a hospital, GP practice or dental practice.

An electronic exchange system is a system that allows a care provider to request medical data from another care provider. For example, an out-of-hours GP service may request data from the GP.

The care provider checks Mitz to see if you have given consent. If you have given consent, your care provider will use an exchange system to view your medical data.

Mitz only lists your consent settings; it is not an exchange system.

If you would like to know exactly what the law says about an electronic exchange system, you can read it for yourself in the legal text.

An electronic exchange system allows care providers to view medical data that other care providers have about you. This is only allowed if they are treating you and if you have given consent.

For example, if you authorise your GP to share your data, they will ensure that other care providers can view your medical data. For example, if you visit an out-of-hours GP service at night, the out-of-hours GP service can view the data your GP has about you, but only if it is necessary for your treatment.

An electronic exchange system does not store medical data; it facilitates the transfer of data between the care providers treating you.

If you would like to know exactly what the law says about an electronic exchange system, you can read it for yourself in the legal text.

There are different types of exchange systems. These include systems to:

  • view medical records. 
    For example, a hospital portal that a GP can access.
  • view medical scans.
    For example, XDS systems for CT scans and MRI scans.
  • request medical data. 
    For example, the National Exchange Point (Landelijk Schakelpunt) that enables care providers to request medical data from each other. This could be your GP requesting data from your pharmacy, for example. If you want to know what data care providers can exchange through the National Exchange Point (Landelijk Schakelpunt), visit the Volgjezorg website.

 

When your care providers start using Mitz, they notify Mitz that they have medical data about you. This lets other care providers know where to find your data. Mitz will only let other care providers know where to find your data if you have given consent.

In MijnMitz, you can see which care providers have medical data about you.

Yes, it is. The consent settings registered in MijnMitz allow care providers such as pharmacies and GPs to share your data through the National Exchange Point (LSP).